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This page is for warranty support. You can contact me here for this.

Please doublecheck your wiring!  I may charge a service fee for a working product that is sent back.

As time goes on I will be adding faq’s to this page as issues appear.  In the meantime here is one piece of advice:

Please do not solder the bare wire ( 4-conductor) to anything but the back of the pot unless I have included instructions stating otherwise.  I know it shouldn’t matter soldering it to the black wire if they are both ground but I have had some odd results with this and I don’t have an explanation for it.  The bare wire is soldered to the base plate and this may have something to do with it.

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